Address

MARLPITS LANE,
HONITON,
DEVON
EX14 2NY

Opening Hours

Monday – Friday
8.30am – 6.00pm

Contact Numbers*

Normal Hours
Main telephone number
- 01404 548544
Appointments desk
- 01404 540074
Home visits desk
- 01404 540070
Results desk (2-6pm only)
- 01404 540071
Enquiries desk
- 01404 540072
Facsimile
- 01404 46621

Evenings and Weekends
111

 

*We will endeavour to answer calls as quickly as possible but inevitably, as with all large organisations, there will be busy times when waiting will be necessary. The telephone system will stack the calls in a queue and provide updates as to how many people are in front of you. These queues will be specific for the desk you dialled directly or the choice you made from the menu.

Smoking Cessation Advice - Call 0800 022 4 332 or visit smokefree.nhs.uk or see your local pharmacist.       We are now taking bookings for flu Vaccinations. Clinics start from the 2nd October

 

cherry
newreception
welcome
bwd fwd

 

Welcome to the Honiton Surgery Website

How to...

  1. Register at the practice
  2. Make an appointment
  3. Request a home visits
  4. Order a Repeat Prescription

News

NICE - Spam email send out

A spam email has been sent out to a number of email addresses informing recipients about a cancer diagnosis.

NICE is advising people who have received the email - the subject line of which is important blood analysis result - to delete it without opening it and not to click on any links.

Sir Andrew Dillon, NICE Chief Executive: "A spam email purporting to come from NICE is being sent to members of the public regarding cancer test results. This email is likely to cause distress to recipients since it advises that 'test results' indicate they may have cancer. This malicious email is not from NICE and we are currently investigating its origin. We take this matter very seriously and have reported it to the police."


Alert from http://www.nice.org.uk/newsroom/news/SpamEmailSentOut.jsp 13/3/2014

Patient Experience Survey Results 2013/14

For 2 weeks in November 2013, patients who attended the surgery were asked to complete a questionnaire on their visit experience. The results have been reflected on by staff members and by members of our Patient Group, and an action plan has been formulated to try to improve services in the areas we are falling down on. The poster summarises the results of the Improving Practice Questionnaire. Details on the outcomes of the Patient Survey and action plan can be found here

Your Medical Information

NHS ENGLAND are organising a nationwide mail drop of leaflets to every home to inform the public about your information and how that information can help them provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered so they can provide the best possible care for everyone.

The information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

YOU HAVE A CHOICE

If once you have read the leaflet you are happy for your information to be used in this way you do not have to do anything.

If you have concerns or wish to prevent this from happening, please either collect a form (one for each patient) from our reception desk or download a copy here. Once signed please return to Honiton Surgery as soon as possible.

A good website to find our more information and for Questions and Answers is

www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/care-data.aspx

There is a patient helpline 0300 456 3531 if you have any more questions

Did you know as much as £5.5 million is wasted each year in Devon on unused medicines?

The same amount could pay for approximately:

  • 730 heart bypass operations
  • or 1,000 hip replacements
  • or 2,235 knee replacements
  • or 10,720 cataract operations

You can help us use this NHS money in Devon more wisely:

Check
Look at your supplies – order only the items that you need.

Listen
Listen to the advice from your doctor, nurse or pharmacist and take all medicines as instructed on the label.

Tell
Tell your doctor, nurse or pharmacist if your medicines are not agreeing with you or you have stopped taking them.

Tick
Using the counterfoil of the prescription, tick only the medicines you need, and remember "tick in haste – medicines waste."

Open
Open your bag of medication while at the pharmacy. If you have item(s) not requested, or surplus to your needs for the next month, please return these before leaving.

 

Honiton Research Partners Evening

On 4th July 2013 Honiton Surgery hosted a well attended event by members of our Research team and representatives from Ottery St Mary Surgery. Topics included current and future research at the practice as well as an introduction to the Primary Care Research Network. For more information please download this pdf.

Clinical Psychology comes to Honiton Surgery

Dr Sarah Tonks is excited to be offering appointments at Honiton Surgery from May 2013.  Sarah is an independent Clinical and Health Psychologist with over a decade of experience working with the mental health and wellbeing of both adults and children.  Sarah is able to accept self referrals and aims to see new patients as quickly as possible, ideally within one week, she understands that waiting to talk to someone is not always helpful, when you or someone you care about is struggling or distressed.  Sarah is able to help with a range of different difficulties, from anxiety to low mood and depression, from self-harm to eating disorders.  She has found that many people come to her with an understanding of their difficulties whilst others simply feel that something is not right.  Sarah is able to work with individuals, couples and families to gain an understanding of the problems faced by the patient, in order to provide the best possible plan for development and recovery.  Sarah knows that it can be daunting to make contact with a psychologist, people have told her this in the past. She is very happy to talk on the telephone with anyone who feels that they might like to see her, to see whether they feel that she can be of help to them. Sarah can be reached on 01404861199 or 07966151890.  Read more about her at www.blackdownpsychology.com

SMS (TEXT) Messaging with appointment reminders

 If you would like to receive reminders about your appointments direct to your mobile phone, please complete this form and return a signed copy to Honiton Surgery. We may also use this facility in the future if we wish to send you a message.

 

Over the next couple of months we also hope to be able to offer a limited on line appointment booking facility as well as ordering repeat medication (when a full list of all available repeat medication for yourself will be available to view and order). Please keep checking the website to know when this facility becomes available. We will then need you to attend the surgery with an official form of photo ID (ie passport/driving licence/bus pass). At this stage you will be given a password to be able to access the facility through this website.