Monday – Friday
8.30am – 6.00pm
- Main telephone number
- - 01404 548544
- Appointments desk
- - 01404 540074
- Home visits desk
- - 01404 540070
- Results desk (2-6pm only)
- - 01404 540071
- Enquiries desk
- - 01404 540072
- - 01404 46621
Evenings and Weekends
0845 6710 270
*We will endeavour to answer calls as quickly as possible but inevitably, as with all large organisations, there will be busy times when waiting will be necessary. The telephone system will stack the calls in a queue and provide updates as to how many people are in front of you. These queues will be specific for the desk you dialled directly or the choice you made from the menu.
Did you know as much as £5.5 million is wasted each year in Devon on unused medicines?
- Published on Friday, 15 November 2013 11:49
The same amount could pay for approximately:
- 730 heart bypass operations
- or 1,000 hip replacements
- or 2,235 knee replacements
- or 10,720 cataract operations
You can help us use this NHS money in Devon more wisely:
Look at your supplies – order only the items that you need.
Listen to the advice from your doctor, nurse or pharmacist and take all medicines as instructed on the label.
Tell your doctor, nurse or pharmacist if your medicines are not agreeing with you or you have stopped taking them.
Using the counterfoil of the prescription, tick only the medicines you need, and remember "tick in haste – medicines waste."
Open your bag of medication while at the pharmacy. If you have item(s) not requested, or surplus to your needs for the next month, please return these before leaving.
Information sharing in the NHS
- Published on Sunday, 22 September 2013 14:10
To provide the best care and treatments the NHS needs to have access to data. This can now be shared in a secure system having been anonymously extracted from patient records.
NHS numbers and postcodes are shared but not patients names. There are strict rules to protect your privacy. Patients who do not want any information about their care to leave their practice can register an objection.
Codes are entered in their records which prevent data which might be identifiable held in their records being shared. This will also prevent researchers obtaining information.
If you wish to opt out of data sharing from your records please contact the practice manager who can advise you about the various options for restricting data being shared from your records.
Flu vaccinations and Children’s Nasal flu
- Published on Sunday, 18 August 2013 11:03
We are now taking bookings for flu Vaccinations. Flu vaccinations are provided free on the NHS each year for people suffering from certain medical conditions or all of those over 65 years old. The groups of people eligible are those aged over 6 months with:-
- Chronic Breathing Problems (for example asthma where steroid inhalers are needed)
- Chronic Heart Disease (for example previous heart attack)
- Chronic Liver or Kidney Disease
- Diabetes where medications are needed
- Reduced Immunity (for example if you have had your spleen removed or take steroid
- HIV Infection
- Pregnant women
- Those who are the main carer of an elderly or disabled person whose welfare may be at risk if the carer falls ill.
There will be 4 Saturday clinics starting on 5 October, and Wednesday and Friday afternoons starting 2 October. It is unlikely you will be able to make an apt outside these times. However, please see note below re Shingles vaccine.
ALL children 2 and 3 years of age as at 1st September 2013, and all AT RISK children aged between 2 and 17 years as at 1 September 2013 will be offered the Nasal Flu vaccination. These will be given at a separate clinic to those above.
ALL At Risk children aged between 6 months and 2 years of age will be given the normal injection.
All patients aged 70 and 79 years of age as of 1 Sep 2013 will be telephoned and offered a shingles vaccination as well as a flu vaccination. The shingles vaccine will be given at the same time as your flu vaccine, but must be booked into clinics specifically set up for this, and will not be given in the normal flu session.
Honiton Research Partners Evening
- Published on Wednesday, 14 August 2013 11:22
On 4th July 2013 Honiton Surgery hosted a well attended event by members of our Research team and representatives from Ottery St Mary Surgery. Topics included current and future research at the practice as well as an introduction to the Primary Care Research Network. For more information please download this pdf.
Clinical Psychology comes to Honiton Surgery
- Published on Tuesday, 14 May 2013 19:42
Dr Sarah Tonks is excited to be offering appointments at Honiton Surgery from May 2013. Sarah is an independent Clinical and Health Psychologist with over a decade of experience working with the mental health and wellbeing of both adults and children. Sarah is able to accept self referrals and aims to see new patients as quickly as possible, ideally within one week, she understands that waiting to talk to someone is not always helpful, when you or someone you care about is struggling or distressed. Sarah is able to help with a range of different difficulties, from anxiety to low mood and depression, from self-harm to eating disorders. She has found that many people come to her with an understanding of their difficulties whilst others simply feel that something is not right. Sarah is able to work with individuals, couples and families to gain an understanding of the problems faced by the patient, in order to provide the best possible plan for development and recovery. Sarah knows that it can be daunting to make contact with a psychologist, people have told her this in the past. She is very happy to talk on the telephone with anyone who feels that they might like to see her, to see whether they feel that she can be of help to them. Sarah can be reached on 01404861199 or 07966151890. Read more about her at www.blackdownpsychology.com.
Patient Experience Survey Results 2012/13
- Published on Friday, 29 March 2013 09:27
For 2 weeks in December 2012, patients who attended the surgery were asked to complete a questionnaire on their visit experience. The results have been reflected on by staff members and by members of our Patient Group, and an action plan has been formulated to try to improve services in the areas we are falling down on. The poster summarises the results of the Improving Practice Questionnaire. Details on the outcomes of the Patient Survey and action plan can be found here
SMS (TEXT) Messaging with appointment reminders
- Published on Saturday, 07 July 2012 22:14
If you would like to receive reminders about your appointments direct to your mobile phone, please complete this form and return a signed copy to Honiton Surgery. We may also use this facility in the future if we wish to send you a message.
Over the next couple of months we also hope to be able to offer a limited on line appointment booking facility as well as ordering repeat medication (when a full list of all available repeat medication for yourself will be available to view and order). Please keep checking the website to know when this facility becomes available. We will then need you to attend the surgery with an official form of photo ID (ie passport/driving licence/bus pass). At this stage you will be given a password to be able to access the facility through this website.